AI-Powered Guidance for Every Machine, Every User, Anytime

 
spogen.ai turns complex documentation into real-time, actionable support. Multilingual. Context-aware. Designed for efficiency.

Empowering Every User, Every Role

Our AI assistants turn complex data into clear, real-time guidance with voice and visuals. 

The result: faster troubleshooting, less downtime, and higher efficiency, right where it's needed. 

OEMs and Dealers

Scale Documentation, cut support, and improve response time globally. 

Maintenance

Reduce errors and downtime with instant access to procedures. 

Operators

Get step-by-step guidance at the machine, accelerating onboarding, boosting accuracy, and uptime. 

More
Uptime

Faster resolution cuts downtime,
costs and reputational risk. 

Commercial Opportunities

Better uptime and customer
experience increase stickiness.

Saved Time in
Support

Support agents save hours
per week on support calls.

Fewer Support
Calls

After-sales can focus on
higher-value interactions.

R&D
Efficiency

Query reports guide improvements
in UX, safety, and documentation.

 

Smarter
Decisions

Usage data insights drive better
product, service, and business choices.

Trusted by Industry Leaders

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Real Feedback, Real Impact
"The truth is 60-70% of our end-users know how to make full use of our machines, and with Smart Assistant we could take that number to the 90s range."
VP of an agricultural OEM
“I would save hours a week, if I could have something like this on my phone."
Trainer at a Dealer
“This might solve most of our tech support queries and is a no-brainer investment if it cuts even 10% of our support load. ”
Senior Manager of a forestry OEM​

Purpose-Built AI Transforming Documentation Into Actionable Guidance

  • Context aware search across accurate document and telemetry data.

  • Multilingual guidance and structured workflows.

  • Leverage full documentation and analytics for continuous improvement.

  • Safe, secure, and compliant with your data.

Learn more about our Technology

 

 

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Driving Real-World Impact

Valtra

Valtra, a pioneer in tractor innovation, teamed up with spogen.ai to explore the potential of AI in agricultural machinery. With Smart Assistant, farmers and service teams gain instant, context-aware guidance at the machine, helping them work more efficiently and confidently. The goal of our partnership is to demonstrate how AI can elevate both user experience and operational performance across advanced equipment.

Read the full story here

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MTC Flextek

Discover how MTC Flextek, a leader in advanced industrial solutions, boosted their support operations by integrating Tech Assistant. With tens of thousands of pages of documentation scattered across multiple PDFs, their team now has instant access to precise, context-aware answers with no manual work required. This not only improves efficiency but also enhances technician satisfaction.

Read the full story here

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Explore Our Insights

Check out our latest blog posts on how AI transforms operations and support across the machinery ecosystem.
2 min read

Easier Access to Information Unlocks New Customer Satisfaction Opportunities

spogen.ai: Sep 10, 2025

This article is the third in our series on insights from spogen.ai’s survey of professional machinery users. In the...
2 min read

95% of Generative AI Pilots Fail – What MIT’s New Report Means for Businesses

spogen.ai: Aug 27, 2025

Last week, Fortune and many other media outlets covered the findings of a new MIT report on generative AI adoption. The...
3 min read

Efficient DIY Support Optimizes the Whole Value Chain

spogen.ai: Aug 13, 2025

When a machine breaks down, the impact goes far beyond just fixing it. Downtime disrupts workflows, drains resources,...