Our Offering

AI-Powered Assistants
for Every Machine, Every User

But the increasing complexity can overwhelm users. For seasoned experts it’s a constant challenge to keep up, and for new operators or support staff the learning curve can be steep. Staff turnover means the familiarity with the machines varies, and training takes time. Our AI assistants work with operators, maintenance teams, and after-sales staff, delivering reliable, real-time support that maximizes uptime, productivity, and satisfaction.  



OEMs

Scale
documentation, lighten service load, deliver faster support. 
 

Dealers

Cut support calls, boost response speed, strengthen customer trust.
 
 

Maintenance Teams

Access accurate procedures, troubleshoot faster, reduce errors.
 
 

Operators

Get step-by-step guidance, onboard faster, improve accuracy.

Explore the Intelligence Behind Our Assistants

Curious how spogen.ai enables fast, reliable, and context-aware support across complex machinery? Discover the AI, semantic search, and data-driven processes powering Tech Assistant and Smart Assistant.

Read about our Technology
dasboard_tablet
2 min read

Easier Access to Information Unlocks New Customer Satisfaction Opportunities

This article is the third in our series on insights from spogen.ai’s survey of professional machinery users. In the...
2 min read

95% of Generative AI Pilots Fail – What MIT’s New Report Means for Businesses

Last week, Fortune and many other media outlets covered the findings of a new MIT report on generative AI adoption. The...
3 min read

Efficient DIY Support Optimizes the Whole Value Chain

When a machine breaks down, the impact goes far beyond just fixing it. Downtime disrupts workflows, drains resources,...