OEMs
Provide real-time guidance to operators in the field with mobile and/or embedded use inside machine systems.
-Consistent OEM-approved instructions worldwide
-Lower after-sales support load
-Deeper insights into user needs
Meet us sat CONEXPO 2026 for a live demo and discuss how we can get your PoC AI assistant running in just a few months, using your existing documentation and data without heavy integration projects.
Book a meeting here.
Watch how documentation, telemetry, and system data come together to provide real-time guidance for operators in the cab.
Provide real-time guidance to operators in the field with mobile and/or embedded use inside machine systems.
-Consistent OEM-approved instructions worldwide
-Lower after-sales support load
-Deeper insights into user needs
Access accurate technical information at the office and depot on laptops and mobile devices for faster diagnostics and case resolution.
-Faster and more consistent service quality
-Shorter onboarding
-Less dependency on senior experts
Analyze complex faults using documentation, telemetry, and OEM-set parameters.
-Faster root-cause identification
-Better prioritization
-Stronger collaboration between support and engineering
Get clear, task-level guidance at the machine when it matters the most.
-Fewer operational errors
-Higher daily productivity
-Better use of machine data

Our platform connects documentation, ERP, telemetry, and user systems into one structured AI-powered knowledge and guidance layer. The platform is capable of delivering context-aware answers, step-by-step guidance, and log analysis all grounded in OEM-set parameters and guidelines.
Natural Spoken Language – Hands-free interaction at the machine
Conversational Chat – Ask natural-language questions with source-backed answers
Drag and Drop Log Files – Get guidance on where to focus
Semantic Search – Find the right page within massive documentation sets
Standalone Interfaces – Use the web and mobile UIs from spogen.ai
API-Based Integrations – Embed to your own services and workflows, including the machine systems
Our solution is flexible enough whether you are one of the huge manufacturers, a niche OEM, a dealer or a field service provider.
Buy – Ready-to-use solutions delivered and maintained by spogen.ai
Build – Platform licensing and in-house development with optional technical support from spogen.ai
Buy & Build – Co-developed solutions that scale over time in cooperation
